Terms & Conditions

Last updated: June 2025

Welcome to CA Support India ("Company", "we", "us", or "our"). These Terms and Conditions govern your use of our website located at casupportindia.in and any related professional consultancy services provided by us. By accessing our website or engaging our services, you agree to be bound by these terms. If you do not agree, please discontinue use immediately.

1. Professional Services & No Advertising

CA Support India connects users with qualified Chartered Accountants (CAs), Company Secretaries (CSs), and financial consultants. In strict accordance with the code of ethics laid down by the Institute of Chartered Accountants of India (ICAI) and the Institute of Company Secretaries of India (ICSI):

  • This website is intended solely to provide information about compliance requirements and help users look for professional support.
  • Nothing on this website should be construed as advertisement, solicitation, or inducement of any kind.
  • The information provided on our blog, FAQs, or pages is for educational purposes only and does not constitute formal professional advice.

2. Client Responsibilities & Accurate Information

For us to accurately execute tax filings, company registrations, or licensing compliance, you agree to:

  • Provide completely true, accurate, and updated financial data, identity proofs, and transaction records.
  • Ensure all submitted documents are legitimate. CA Support India will not be held liable for any legal, penal, or financial consequences arising from falsified, inaccurate, or delayed documentation.
  • Adhere to the timelines communicated by our team to avoid government-mandated late fees or penalties.

3. Payment Terms, Government Fees, & Refunds

  • Professional Fees: Payments for our advisory or processing services must be paid in full or as per agreed milestone advances before we initiate government portal filings.
  • Government Fees & Taxes: Quoted fees may exclude statutory government portal fees, stamp duties, or GST unless explicitly listed as "all-inclusive". Any unexpected variance in government portal fees must be cleared by the client.
  • Refund Policy: Fees paid for professional consultations are generally non-refundable once work or document assessment has officially commenced. If a registration or filing fails due to a direct operational error on our end, a partial or full refund of the professional fee component may be processed at management’s sole discretion.

4. Intellectual Property Rights

Unless otherwise stated, all original layout elements, codebase, text content, logos, calculators, and graphics displayed on this website are the intellectual property of CA Support India. You are permitted to browse and download materials strictly for personal, non-commercial assessment. Unauthorized duplication, modification, or distribution is strictly prohibited.

5. Limitation of Liability

While we make every commercially reasonable effort to ensure error-free service deployment, CA Support India, its directors, partners, or assigned professionals shall not be held liable for:

  • Any indirect, incidental, or consequential financial losses resulting from government portal downtimes (such as MCA, Income Tax, or GST portal glitches).
  • Penalties or legal action triggered by missing statutory deadlines due to a client’s failure to provide documents on time.
  • Calculations based on incorrect figures supplied directly by you.

6. Termination of Service

We reserve the absolute right to suspend, terminate, or refuse service to any client if:

  • We suspect fraudulent, deceptive, or illegal financial activities.
  • There is a continuous failure to pay invoices or supply requisite documentation.
  • A conflict of interest arises under professional accounting and corporate regulatory statutes.

7. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and interpreted strictly in accordance with the laws of the Republic of India. Any disputes, claims, or legal proceedings arising directly out of your use of this platform or our consultancy shall be subject to the exclusive jurisdiction of the courts located in Kolkata, India.

8. Modifications to Terms

We reserve the right to amend or replace these Terms and Conditions at any time. It is your responsibility to review this page periodically for updates. Your continued interaction with our web services following any changes signifies your explicit acceptance of the updated terms.